Ransomware: The cyber threat that locks you out and holds you hostage!

01 Apr 2025
By Leandren Naidoo Manager: Business Risk Solutions – OLEA SA
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Synopsis: Ransomware cripples businesses by locking critical data and demanding payment, causing financial loss, reputational harm and business disruption.

Ransomware has become a powerful weapon in the arsenal of cybercriminals, designed to encrypt and restrict access to an organisation’s critical data. Once access is blocked, hackers demand ransom payments - usually in cryptocurrency like Bitcoin, in exchange for restoring the data. Failure to meet these demands can result in the permanent loss or public exposure of sensitive information, a scenario that poses immense financial, operational and reputational risks.

The real impact of ransomware

Beyond the ransom payment itself, the fallout of a ransomware attack is far-reaching. Damage to brand reputation, disruption of operations, breach of regulatory obligations, and massive legal and recovery costs create a perfect storm for businesses.

So, how can organisations reduce the risks of ransomware, beyond traditional training and expensive security systems?

  1. Assess risks: Identify vulnerabilities and maintain an updated asset register to reduce exposure.
  2. Update regularly: Keep software and systems current to close security gaps.
  3. Back up data: Use isolated servers or cloud storage to ensure quick recovery after an attack.
  4. Segment networks: Limit the spread of ransomware with independent network segments.
  5. Educate staff: Promote awareness of phishing and safe email practices.
  6. Restrict access: Limit user permissions to only what’s necessary for an employee’s roles.

Should you pay ransom?

While paying a ransom may seem like a way to end the nightmare, it perpetuates the cycle of cybercrime. Before deciding to pay, organisations should carefully evaluate:

  • The legitimacy of the threat (ransom demands could be hoaxes)
  • The likelihood of resolving the attack after payment
  • The potential consequences of exposing or losing critical data

Regulatory and ethical perspectives lean heavily toward not paying ransom, as it directly funds criminal enterprises, enabling them to develop more advanced tools and target additional victims.
Prevention is the best defence! Ransomware highlights the need for tailored insurance solutions that not only provide financial protection but also offer expert support and resources to manage and resolve attacks effectively.

Need advice or assistance with ransomware? Contact Leandren Naidoo leandrenn@olea.co.za today for expert guidance and personalised support to protect your business. Don’t wait until it’s too late—reach out now to safeguard what matters most